Privacy Policy

1. Introduction

Tinqbit Pvt. Ltd. ("Tinqbit", "we", "us", or "our") is committed to protecting the privacy of everyone who visits our website or uses our digital marketing, web development, IT solutions, and advanced technology services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact details such as your name, email address, phone number, and company name when you fill out a form, request a quote, or subscribe to our newsletter.
• Project information you share with us, including business requirements, goals, and any files or documents provided during onboarding or consultations.
• Technical data such as your IP address, browser type, device information, operating system, and pages visited, collected automatically through cookies and similar technologies.
• Communication records, including emails, chat messages, and call notes related to support or sales enquiries.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide quotes for our services.
• Deliver, manage, and improve the digital marketing, web development, IT, and advanced technology solutions we provide.
• Send service updates, invoices, and project-related communications.
• Send marketing emails and promotional offers where you have opted in — you can unsubscribe at any time.
• Analyse website traffic and usage patterns to improve our content and user experience.
• Comply with legal obligations and protect against fraud or misuse of our services.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to operate effectively and to understand how visitors interact with our content. For full details on the types of cookies we use and how you can manage them, please see our Cookie Policy.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Trusted third-party service providers who help us operate our business (e.g., hosting providers, email marketing platforms, analytics tools, and payment processors), under appropriate confidentiality agreements.
• Professional advisors such as accountants, auditors, or legal counsel, where necessary.
• Regulatory authorities or law enforcement, where required by law or to protect our legal rights.

6. Data Security

We implement appropriate technical and organisational measures — including encryption, access controls, and secure servers — to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

10. International Data Transfers

As Tinqbit operates across India, Dubai, and Germany, your information may be transferred to and processed in countries other than your own. Wherever this occurs, we take steps to ensure your data receives an adequate level of protection.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@tinqbit.com or through our Contact page.